Date of birth: 9-18
Address: West Hempstead, NY11552.
Nationality: United States
Resume Views: 14
Available For: Consultant
Institute: ADELPHI UNIVERSITY
Graduated: Adelphi University - 2014
Major: Master of Business Administration - Operations and Management
Robert Tudisco is a service operations leader with experience in problem solving, transformational leadership, project management and critical facilities support in diverse and dynamic work environments. Mr. Tudisco builds, trains and mentors service delivery teams to deliver world-class service. This helps a company grow their positive brand perception and their sales and service revenues. Many product and services led organizations neglect the critical importance of their service team. Robert helps them bring their service capabilities up to a higher level so they can leverage their service function to sell more product and ultimately earn more revenue.
Summary of Accomplishments
Robert's experience demonstrates a long tenure of creating strong teams, building long lasting relationships, and leading successful service organizations. His teams have created the business justification to expand staff, services and capabilities to better serve clients. He has implemented culture changes that provided growth paths and tangible goals for team members striving to grow their careers. Mr. Tudisco is a first-rate business leader for product and services led organizations.
Areas of Expertise
- Public Speaking/Presentations
- Project Management
- Strategic Development
- Strategic Business Planning
- Team Building & Leadership
- Verbal/Written Communications
- Others: Leadership
- Others: Operations
- Others: Service Delivery
From Dec 2017 - Currently Working
Donnelly Mechanical, an ENGIE Company
• The role was designed to be a perfect fit for my strengths as a Service Oriented Executive. <...
From Jun 2019 - Currently Working
New York Institute of Technology
I am currently teaching an upperclassman course titled Technology and Global Issues, in the Schoo...
From April 2017 - November 2017
Director of Field Operations
Total Fire Protection
• Providing the vision and leadership for multiple departments within the Field Services Divisi...
From Jan 2016 - July 2016
Vice President of Technical Support and Training
Laundrylux, North America
• Executive ownership and oversight of the technical support call center and national training ...
From June 2011 - Jan 2016
Director of Data Center Operations/Senior Data Center Engineer
Mindshift Technologies, a Ricoh Company
• Directed daily operations to deliver world class client services from 5 mission critical, ent...
Service Sales Revenue Growth
Mentorship and Training
Business Efficiency Improvement
Jan 2010 - May 2014
MBA (Master of Business Administration) Operations and Management – Graduated with National Honors – Minor in Management Information Systems